GRIFFITH TRAINING
Team Problem Solving Course Outline
Hours: 12 Hours
  • Outline
    PROBLEM SOLVING TEAMS
    Natural Work Teams
    Selecting Teams
    Team members
    PROBLEM SOLVING STEPS
    Identify the problem
    Identify the root cause
    Take action to correct root cause
    Follow up
    Control the level achieved
    IDENTIFY THE PROBLEM
    Problem Selection
    Problem Severity
    Problem Description
    Establish Metrics
    IDENTIFY THE ROOT CAUSE
    Causes Versus Symptoms
    Cause & Effect
    Multiple Causes
    TAKE ACTION TO CORRECT ROOT CAUSE(S)
    Identify Alternatives
    Test Alternatives
    Select the solution